Shipping Policy – Saint Michaels Clothing

Thank you for shopping at Saint Michaels Clothing.
This Shipping Policy explains how and when your order will be processed and delivered.

1. Order Processing Time

All orders are processed within:

✅ 1–3 business days

Processing time does not include weekends or public holidays.

During high-volume periods such as sales, holidays, or promotions, processing times may be slightly longer. If there is a significant delay, we will notify you via email.

2. Shipping Time & Delivery Estimates

Estimated delivery times after dispatch:

United States
📦 Standard Shipping: 7–15 business days

International Shipping
🌍 Worldwide: 10–20 business days

Delivery times may vary depending on:

  • Destination country

  • Customs clearance

  • Carrier delays

  • Weather or logistical issues

Please note that delivery dates are not guaranteed.

3. Shipping Fees

Shipping costs are calculated at checkout based on:

  • Destination

  • Shipping method

  • Order weight and size

Any customs duties, taxes, or import fees charged by the destination country are the customer’s responsibility.

4. Order Tracking

Once your order has shipped, you will receive:
✅ A shipping confirmation email
✅ A tracking number

Tracking information may take 24–72 hours to update.

5. Incorrect Address / Delivery Issues

Customers are responsible for providing an accurate and complete shipping address.

We are not responsible for:

  • Incorrect or incomplete addresses

  • Failed delivery attempts

  • Lost packages due to address errors

If a package is returned to us due to an incorrect address, additional reshipping fees will apply.

6. Customs, Duties & Taxes (International Orders)

International orders may be subject to:

  • Customs duties

  • VAT or taxes

  • Import fees

These charges are determined by your local customs authority and are not included in the product price or shipping cost.

Saint Michaels Clothing is not responsible for delays caused by customs processing.

7. Lost or Stolen Packages

Once an order is marked as “Delivered” by the carrier, responsibility transfers to the customer.

If your package is:
❌ Lost in transit
❌ Marked as delivered but not received
❌ Stolen after delivery

Please contact the shipping carrier and your local post office. We will assist where possible, but refunds are not guaranteed for lost or stolen packages.

8. Delivery Delays

Delays may occur due to:

  • Weather conditions

  • Customs inspections

  • Carrier issues

  • Holidays

  • Incorrect address information

Shipping fees are non-refundable for delays beyond our control.

9. Shipment Damage

If your order arrives damaged:
✅ Take clear photos of the packaging and item
✅ Contact us within 48 hours of delivery

After review, we may offer:

  • A replacement, or

  • A refund (if applicable)

10. Returns Due to Non-Delivery

If a package is returned to us due to:

  • Refused delivery

  • Unpaid customs fees

  • Incorrect address

  • Failed delivery attempts

We will refund the product price excluding shipping costs once the item is returned to us.

Reshipping is available upon request with an additional shipping fee.

11. Contact Us

For any shipping-related questions, please contact us:

📩 Email: support@saintmichaelsclothing.com.co
📍 Address: 179 Bledsoe Circle, Hot Springs, AR 71913, United States of America
📞 Phone: +1 323 746 5737