Refund & Returns Policy – Saint Michaels Clothing

Thank you for shopping at Saint Michaels Clothing.
We strive to deliver high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below.

1. Returns Eligibility

To qualify for a return, all of the following conditions must be met:

  • Items must be unused and in the same condition as received

  • Original tags, labels, and packaging must be intact

  • Return requests must be submitted within 14 days of delivery

  • Items must not show signs of wear, washing, damage, or alteration

The following items are non-returnable and non-refundable:

  • Final sale or clearance items

  • Customized or personalized products

  • Gift cards

  • Items marked as “non-returnable” at checkout

2. Return Process

To request a return, please contact us at:

📩 Email: support@saintmichaelsclothing.com.co

Please include the following information in your email:

  • Full name

  • Order number

  • Item(s) you wish to return

  • Reason for return

  • Photos (required for defective or incorrect items)

Once your request is approved, we will provide return instructions and the return shipping address.

3. Return Shipping

  • Customers are responsible for return shipping costs

  • We recommend using a trackable shipping service

  • We are not responsible for lost or damaged return shipments

If the return is due to our error (incorrect or defective item), we will cover the return shipping cost.

4. Inspection & Approval

All returned items are inspected upon arrival.
We reserve the right to reject returns that:

  • Do not meet eligibility requirements

  • Are returned without original tags or packaging

  • Show signs of use, washing, or damage

Approved returns will be confirmed via email.

5. Refunds

Approved refunds will be issued to the original payment method.

Please allow 7–10 business days for the refund to appear, depending on your payment provider or bank.

Shipping fees are non-refundable, except in cases where the return is due to our mistake.
A restocking fee may apply where applicable.

6. Exchanges

Exchanges are only available for:

  • Defective items

  • Incorrect items received

If you wish to exchange an item for a different size or color, please contact us at:

📩 support@saintmichaelsclothing.com.co

All exchanges are subject to stock availability. Additional shipping fees may apply.

7. Defective or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us within 7 days of delivery

  • Provide clear photos of the issue

We will offer:
✅ A replacement
or
✅ A full refund

All shipping costs will be covered in these cases.

8. Order Cancellations

Orders may only be canceled before shipment.
Once an order has been processed or shipped, it cannot be canceled.

9. Changes to This Policy

Saint Michaels Clothing reserves the right to update or modify this policy at any time.
Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions regarding this Refund & Returns Policy, please contact us:

📩 Email: support@saintmichaelsclothing.com.co
📍 Address: 179 Bledsoe Circle, Hot Springs, AR 71913, United States of America
📞 Phone: +1 323 746 5737